Privacy Policy

Last updated: January 21, 2026

1. Introduction

Welcome to Frigo ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. By using Frigo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we may collect:

  • Name
  • Email address
  • Profile picture (optional)
  • Dietary preferences and restrictions
  • Subscription information

2.2 Usage Data

We automatically collect information about how you use the App:

  • Recipes viewed, saved, and cooked
  • Meal plans created
  • Search queries
  • App features used
  • Device information (model, operating system, unique device identifiers)
  • Log data (IP address, access times, app crashes)

2.3 Camera and Photos

With your permission, we access your device camera to:

  • Scan ingredients for recipe suggestions
  • Complete daily cooking quests

Important: Photos taken for ingredient recognition are processed locally on your device and temporarily sent to our servers for analysis. We do not store these photos permanently unless you explicitly save them to your meal plans or recipes.

2.4 Location Data

We do not collect precise location data. We may collect approximate location (country/region) to provide localized recipe suggestions and comply with regional regulations.

2.5 Health Data

If you use our nutrition tracking features, we collect:

  • Calorie and macro goals
  • Logged meals and nutritional information
  • Health goals and preferences

This health data is stored securely and never shared with third parties without your explicit consent.

3. How We Use Your Information

We use the collected information for:

  • Providing Services: Ingredient recognition, recipe recommendations, meal planning
  • Personalization: Tailoring content and features to your preferences
  • Communication: Sending notifications about your meal plans, timers, and app updates
  • Analytics: Understanding how users interact with the App to improve features
  • Customer Support: Responding to your inquiries and troubleshooting issues
  • Security: Detecting and preventing fraud, abuse, and security incidents
  • Legal Compliance: Complying with legal obligations and enforcing our Terms

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf:

  • Firebase (Google): Authentication, database, and analytics
  • Cloud Storage: Storing user data and photos
  • Payment Processors: Apple App Store, Google Play for subscription processing
  • Analytics: Understanding app usage and performance

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).

4.3 Business Transfers

If Frigo is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

You have the right to request a copy of your personal data in a structured, machine-readable format.

6.2 Correction

You can update your account information directly in the App settings or contact us to correct inaccurate data.

6.3 Deletion

You can request deletion of your account and personal data. Go to Settings → Account → Delete Account, or contact us at info@frigo-app.com.

6.4 Opt-Out

You can opt out of:

  • Marketing emails: Unsubscribe link in emails or App settings
  • Push notifications: Device settings or App settings
  • Analytics: Contact us to opt out of analytics tracking

6.5 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights under GDPR:

  • Right to object to processing
  • Right to restrict processing
  • Right to lodge a complaint with a supervisory authority

6.6 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising your rights

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations:

  • Account data: Until you delete your account, then 30 days for backup recovery
  • Usage data: Aggregated and anonymized after 2 years
  • Photos: Deleted immediately after processing unless explicitly saved by you
  • Transaction records: 7 years for tax and legal compliance

8. Children's Privacy

Frigo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy, including using standard contractual clauses approved by the European Commission for transfers from the EU.

10. Third-Party Links

The App may contain links to third-party websites or services (e.g., recipe sources). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy in the App
  • Sending an email notification
  • Displaying an in-app notification

Your continued use of the App after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@frigo-app.com

Data Protection Officer: info@frigo-app.com

13. Cookie Policy

The Frigo mobile app does not use cookies. However, our website may use cookies and similar tracking technologies. You can control cookie preferences through your browser settings.